18 Common Customer Flooring Questions Answered

1.  Are the installers your installers or are they sub-contracted? Answer:  They are sub-contracted; however, we work with the crews we send out every day and have a steady working relationship with them, so they are technically sub-contracted but feel like employees. Our positive online reviews tell a better… Read More

I was told that new carpets will off-gas for at least 2 years. Is this true?

Off-Gassing Decreases Significantly Several Months After Installation Carpets can emit VOCs for five years or possibly more, although the off-gassing decreases significantly several months after installation. The Environmental Protection Agency advises ventilating the area well for at least 72 hours after installation by opening windows and using fans that move… Read More

What Makes a Good Carpet Pad / Cushion?

The cushion is an unseen, yet essential part of your carpet system experience. It’s well worth the time to ensure you’re picking the right one. A firm and resilient carpet cushion forms the foundation for your carpet. The right cushion acts as a shock absorbent to increase comfort and extend… Read More

What is the Difference Between Laminate & Hardwood?

Laminate Laminate is essentially a photograph of wood applied to a High-Density Fiberboard (HDF.) It gets covered with a clear wear layer that is usually formulated with aluminum oxide. Typically, laminate has a superior wear and scratch resistance compared to wood. Shaw Basque Sage Laminate Hardwood The advantage for… Read More

What Makes One Carpet Better than Another?

Quality Materials & Performance Construction and quality of materials used are the two factors in determining the overall performance of a carpet. What is better for one customer may not necessarily be better for another customer, and it is my job to help uncover that! Anderson Tuftex Stainmaster… Read More

Do you really want the cheapest flooring?

- Only if it’s temporary. Even when on a budget, the cheapest isn’t always the answer. For instance, if you buy ½ price paper towels but must use twice as many, or even more, to do the same job as the more expensive… then you really don’t save… Read More

What is the best floor for my allergies?

There’s a popular myth that carpet makes asthma and allergy symptoms worse; however, the opposite is true. Research has shown that carpet acts as an air filter, trapping allergens so they can’t circulate in the air. In fact, in one study where carpet use was reduced by… Read More

Which wood floor species is right for me?

There really isn't such a thing, as it all boils down to preference. Price can be a factor as well. There is no right or wrong species for anyone. If you prefer changing colors every 10 years, oak makes a great species. Oak is very easy to refinish. Read More

Fiber is important to any balanced diet

Carpet fiber is perhaps one of the biggest factors regarding the life and performance of carpet. Expectations of newly installed carpet are largely dependent on the molecular structure of the fiber. Of all the fibers nylon and polyester are the two biggest heavyweights in the carpet world. Although nylon’s supreme… Read More

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