In 1990, with two small boys and a third on the way, my wife Tammy and I opened our doors for the first time. Now, 30 years later, with five boys, we have grown into a true family business.
As we have grown, our extended "family" has grown to include all our fantastic team members and wonderful carpet and flooring customers.Tammy and I have raised our family to treat others with respect and integrity and not to be afraid to work hard for what you want. It is these family values that we bring into our business. We promise to treat you just like family and commit to always look out for your best interest.We welcome you to visit one of our showrooms and let us help you with your flooring needs.
Mark Bouquet, Sr
Owner, Creative Carpet & Flooring
While crawling on the floor at the age of 2, Mark was angered by the bad seams on the floor of his parent’s front room. It was obvious from the beginning that carpet was in his blood. Starting at age 19 he has climbed up the horizontal ladder of the flooring business. Since opening a retail store in 1990 with his wife Tammy, he has not even slowed down enough to look back. Today, Mark oversees everything “Creative Carpet and Flooring” as an ever-present body, as well as keeps all staff informed on all things political.
Tammy. AKA… The Creative Carpet and Flooring air traffic controller. Nothing goes in or out of this company without her knowing. Billing, questions, payroll, and business systems - you name it. Having raised 5 sons, she is a seasoned veteran of running a circus and keeping things organized and grounded. She’s been married to Mark Sr. for over 30 years, so she has been in the carpet business for just as long as he. Spending most of her time running ALL the back-bone workings of this company, she is spotted in the showroom from time to time to gather some coffee before retreating again to the Creative Carpet and Flooring Underworld.
Mark Jr. started installing carpet as a youngster in order to prepare him to carry on the Creative Carpet legacy that his father built. Transferring from installations to sales in 2008, he now oversees the retail and commercial side of Creative Carpet and Flooring. His time is spent building systems, scanning blueprints, conference calls and being late for almost everything - unless it involves his clients. Committed to the integrity of the store and the happiness of his clients he is an example of how all companies should be run. He has 2 very cute daughters and 3 very cute sons.
As the master of all things coming and going, Jake spends his time making sure everything and everyone is in their designated positions. Moving at the speed of a cheetah and the efficiency of Prius, Jake manages to oversee all of the company's receiving, shipping, inventory, quality control, orders and deliveries. With his acute attention to detail he combs through every job to make sure that nothing gets missed. What would take the average man 8 hours to accomplish, Jake usually finishes by 9:00 am.
Cody is not only a flooring consultant, he is a qualified vinyl tile installer. Cody holds a certification for luxury vinyl flooring installation from Karndean Design Flooring. Being the youngest within the Bouquet family flooring business, he is no stranger to ANY type of flooring! Passionate about all that is flooring and its possibilities, Cody provides residential and commercial consulting services at our Mokena, Illinois showroom. Stop in for a consultation with Cody and experience the massive “Bouquet” flooring expertise first hand!
Bio coming soon!
Brian is no stranger to flooring, having spent most of his life in the flooring industry. He started his flooring journey in 1992 with his father who ran a flooring store on the north shore. Brian prides himself on his incredible knowledge of the flooring industry and respectable customer service. His dedication to staying on top of the latest design trends has proven to be an asset to providing both residential and commercial clients with the best flooring selections for their projections. Visit Brian at our Mokena, Illinois showroom for an educational shopping experience.
Lauren is a number guru and helps keep the wheels rolling behind the scenes in the back office at Creative Carpet & Flooring. Before coming to work for Creative Carpet, she was an office manager for a union pipe fitting company where her father was the president. Lauren has worked for her parents for most of her life. With a successful career helping the family business, she also decided to attend cosmetology at Hair Professionals Career College in Palos Hills, IL, in which Lauren graduated. It has benefited quite a few of the Creative Carpet staff in looking their best! Lauren’s proudest accomplishment is her children, Ella Grace and Joseph Ryan. Lauren loves watching the people they are becoming as they grow. They are great kids!
Chris Boerema is the Director of Operations who helps keep all the scheduling running like clockwork. Chris is excellent at keeping the installations and deliveries flowing smoothly. Chis and Mark Jr. are childhood friends making Chris part of the Bouquet family for as long as can be remembered. Their longtime friendship allows Chris and Mark Jr. to work side by side, which can sometimes be quite entertaining to the rest of the staff. However, it is not all fun and games as they always get the job done. Chris enjoys motorcycles, hiking and traveling abroad. But the one thing that he is most grateful for and his entire life revolves around are his two daughters. There is not one place in the whole world that can compare to the love he has for his girls.
Bio coming soon!
Bio coming soon!
Mark Costigan is an Operations Manager, maintaining the Highland, Indiana showroom. Mark analyzes and improves organizational processes, including enhancing the quality, productivity and efficiency. He also assists the sales team when needed. Being the owner and president of a cabinetry and installation company that provides all services required to perform complete kitchen and bathroom remodels, he is all about knowing how to make a house a home and treating his customers like family. We are more than thrilled to have him as a member of the Creative Carpet & Flooring family! If he ever won the lottery, Mark said he would give to a few select charities, then disperse the rest among his family and friends. Then, if possible, Mark would start a charity and then retire. We would love to see him hit that jackpot, but we probably would not let him retire! Come and visit Mark Costigan at our Highland, Indiana showroom.
Michelle specializes in residential flooring and prides herself on being patient with a passion for helping people in general. Drawing on her experience managing kitchen and bath remodel projects, cabinetry, countertops and flooring, Michelle now focuses mainly on flooring. She enjoys helping clients select colors and styles utilizing her design background. Michelle is a qualified Interior Designer and holds a Bachelor of Fine Arts in Interior Design from Harrington College of Design. Come visit our Mokena, Illinois showroom to have Michelle help you design your flooring project today!
Alexis' mother, Dawn Giganti (see below for an older version of Alexis) forced her daughter to work here as an administrative assistant. Bringing a youthful energy to the back office, she is the first to roll her eyes at her mother's embarrassing dance parties. As a former captain of her high school winter guard, she is often seen twirling and spinning full carpet rolls to music just to show off. Now that she has graduated high school and officially knows everything, she will see where the world takes her.
Bio coming soon!
Dana is an experienced professional providing expert knowledge in all aspects of residential and commercial flooring. She has worked on large commercial jobs from residential remodels, small businesses and apartment buildings to assisted living complexes, hospitals and auto dealerships. With more than 13 years of flooring experience, no job is too big or small for Dana! Dana will be more than happy to provide you with flooring and design assistance in any magnitude. Dana is available for private consultations at our Highland, Indiana showroom.
One of life’s greatest questions is: Who came first, Gary Onate or carpet itself? With more than 40+ years in the industry and 20+ years of service with Creative, Gary is Creative Carpet and Flooring’s longest, and most seasoned, employee. He taught Mark Sr. how to install carpet, and the two have stuck together for the last 30 years. Gary is the “in-the-home” face for almost every job that runs through the store. He goes to almost every client’s house and gathers all measurements and information to ensure that our clients’ orders and installation will go smoothly. His free time is spent on his boat fishing. Most people do not know this but he has singlehandedly caught every large-mouth bass in a 300-mile radius of Chicago.
Known as our "warehouse hero" or sometimes "hey you” - he flies through the warehouse on the forklift (but not fast in case OSHA is reading) organizing carpet rolls, moving pallets, unloading trucks, and leaping tall scaffolds in a single bound. Well… maybe not a single bound. When he puts away his cape and puts on his Clark Kent get-up is when you will find he likes football, softball, golf, playing drums, eating Chinese food and frog legs. The rest of the staff has let the frog legs thing slide… but getting past the fact that he is a Green Bay Packers fan has proven to be quite difficult. Since he is an ordained minister, we are all afraid to harm him in fear we might get struck by lightning or something. So instead, we send him out in the snow in only a t-shirt because he apparently enjoys suffering in the cold.
Autumn is a new face to Creative Carpet & Flooring, but definitely not new to the flooring industry. Autumn has over 10 years of flooring experience in addition to cabinet design and other design work. Autumn helps her clients make their design vision become a reality. She loves a design challenge of tying colors and patterns that normally would not be something you would put together! Visit Autumn at our Highland, Indiana showroom with help making your design visions come to life.
Steve started his flooring industry journey as an installation helper over 20 years ago. After only two short years of being an apprentice, he was running his own crew. He continued to do installations on the side along with a wide range of construction jobs including plumbing, roofing, flooring, building maintenance and more. He enjoyed working and building relationships with customers, so he started focusing on sales in 2001. Visit Steve at our Mokena, Illinois showroom to utilize his immense insight and incredible knowledge to any flooring project you have.