Carpet & Flooring Stores

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Rave Reviews for Our Highland Carpet & Flooring Store

"We went to the Highland store and were welcomed as soon as we walked into the store. Autumn Sibo helped us through the whole experience. We were never once pressured to go with a more expensive brand. She listened to our home needs and concerns, like if the pets got sick on the new carpet, and she explained certain carpet is harder to get the sickness out of. She was very thorough on how the whole process worked and the different types of carpet and padding. Ordering samples was quick and easy. We received them in the mail quickly. She then told us who was going to call and set up an installation time. We were contacted accordingly, and the installers came out within a week and a half, and they were respectful of our home. They wore booties and rolled out a rug where they walked. They were courteous and efficient. They also cleaned up after themselves thoroughly. We are very pleased with the whole process. Thank you, Creative Carpeting!!!" Tracy V. of Thornton, IL 2/28/21

"My experience with Creative Carpet & Flooring has been outstanding! From the minute I entered I was greeted so warmly by Dana Krizmanic. She showed me many floor and tile samples and explained the different types and helped me be very confident in my decision. She is fantastic to work with and so accommodating. She let me borrow samples several times to take home to be sure of my choices. I feel the prices are very reasonable and the quality of the products and installation are top-notch! The installers did an amazing job on my floor - very professional and hard-working! I am extremely pleased, and I definitely recommend Creative Carpet & Flooring!" Sue H. of Highland, IN 3/4/2021

“Thank You Creative Carpet and Flooring for providing excellent customer service! Autumn Sibo is so kind and professional. She assisted me with selecting a beautiful carpet for my bedroom that was also in my budget! The installers were very prompt, and my bedroom was finished and beautiful with no issues. I will be coming back for additional flooring services! Thanks So Much” Candi M. of Gary, IN 7/26/2020