Absolutely in love with our carpeting!!! This is the second time we've gone with creative, and once again, they were fantastic! We recommend Creative to anyone looking to get carpet or hardwood flooring done. Our only mishap was when my neighborhood lost power, and we had to reschedule installation. Definitely, not their fault, and they were wonderful about working with our schedules.Jasmine – Hobart
What People Around Mokena, IL and Highland, IN
are Saying About Creative Carpet & Flooring.
Awesome from the day I met Dana in the store. Great service, so patient and helpful in understanding the difference in the carpet. The service from carpenters. Pleasant focus, great job in and out. It didn’t take up my whole day.Arlette – Merrillville
We recently had three bedrooms, a family room, a hallway, and two sets of stairs newly carpeted by Creative Carpet & Flooring. We were very impressed with the professionalism, friendliness, and great job done by the store representative, Autumn, to our installers, Oscar and his crew. Old carpets were removed, all furniture was moved and then put back, and the new carpets were installed in just one day. We are thrilled with our new carpet, and we would definitely recommend Creative Carpet!Antoinette – Lansing
Great customer service. Dana was wonderful to work with. The floor looks great. Installation went smoothly and was actually done earlier than expected.Mary Paterik
From the moment we walked into Creative Carpet and Flooring, the staff was phenomenal. We wanted to get tiles in our laundry room and have some old tiles removed. They gave us some samples to choose from and helped us completely along the way. Dana came out to measure and give us an estimate, as well as some ideas for the transition. Mark was a pleasure to deal with, and he was very flexible on scheduling the drop off of material as well as the installation date! The whole process was painless. Their prices are very fair, and the work was flawless. Couldn’t be happier with the new floor; it completely transformed our laundry room. The installer, Clint, was extremely thorough and took his time. Will be recommending Creative Carpet and Flooring to everybody. They will be used in the future absolutely!!! Thank you again! 5 stars all the way!Mark Toth
I want to say thanks to Mark Jr. for his help with our kitchen floor. I liked the texted appointment reminders and updates about arrival times for installers. The installers were courteous and cleaned up after themselves! You are the best!Margaret – Frankfort
I did several months of extensive research and got a few quotes before choosing Creative Carpet & Flooring based on their reputation and great reviews. The 2 "marketing" letters I received with the scratch-off card and lifesavers were very funny and were a nice touch, too. We are very pleased with the entire experience working with CC&F, from the initial visit to the Highland showroom, sales rep Autumn Sibo, the delivery of 83 boxes of flooring and other materials, and the installers (Scott, Keith, and his assistant). The project was huge - replaced carpeting with LVP and hardwood in 4 bedrooms, an office, and a long hallway. We love the look of the new floors and how they have transformed the space. The installers were very respectful of my home and furniture. They worked nicely together as a team and finished a day earlier than anticipated. Five stars well deserved. I would recommend CC&F to others without hesitation.Taronda – South Holland
I am Jerry Marquardt, the son of my father, Robert. My father, Robert, had Creative Flooring install our bathroom flooring, and I must say it was a great experience. Michelle, our salesperson, was very knowledgeable, and me being in the tile installation business for over 19 years, our installer Clinton was very professional, and the installation was outstanding. I, therefore, give Creative Carpet & Flooring the full five stars rating based on quality, experience, and integrity. I would recommend Creative C&F to all of my friends, family, and followers.Robert – Oak Forest
Hooray, Creative Flooring did a great job installing our flooring. We could not have done it without Autumn Sibo. Since we didn't know exactly what we wanted, she spent many hours and days selecting flooring options that we would be satisfied with. She gave us details, pros, and cons, which helped us make decisions. End result, we are very happy with our installation.Maria – Dyer
So nice working with Creative Carpet. Friendly and helpful staff from sales to installation, with attention to detail and follow-up. I love the new carpet.Herbert – Highland
I have used Creative Carpet for over 20 years, and I am happy from the minute I walk into the showroom until the carpet is installed. The sales staff is knowledgeable & friendly. The installers are timely, efficient, and clean! What more can you ask! Thank you, Mark!!!Eileen – Frankfort
Our office, Jennifer L Carr, CPA, was moving and made a last-minute decision to recarpet the second floor and stairway at our new location. Brian at the Mokena showroom was very helpful with matching the carpeting on the main floor. Everyone worked with us to quickly get measurements, place the order and install the carpet in time for our move. Appreciate the great service from a fellow Mokena business!Jennifer C. – Mokena
We are so happy with our floors! We have already had heavy-duty running by our kids on them and spills, and it is amazing with the water how there is no damage. The workers that did the install were very friendly and their attention to detail is amazing, especially with the trim work. And the install was completed way before the estimated end day would be.Paul And Natalie R.
I have never been treated like I was the most important customer to a company until I walked into Creative Carpeting and flooring. If there's a company that anyone needs to go with for their flooring needs, it’s this company. All my doubts and concerns we're all met with compassion, care, professionalism, and friendliness. The carpet installers were above and beyond amazing. I'm a customer for life now!Jenny E.
We had Creative Carpet and Flooring install oak flooring in our living room and dining room. They did a wonderful job from start to finish. We picked out a couple of samples and took them home to match the wood flooring that already existed in the house. It's the little things that Creative Carpet and Flooring did that made me happy. Our living room and dining room has gone from being a boring room to one of the focal points of our house.Greg D
From start to finish Creative Carpet was wonderful to work with. They did a superb job installing luxury vinyl plank flooring in my entire first floor and stairs going up. Everyone was professional and cared about the job they were doing. The end result looks like it belongs in a million dollar home and no more stress about my dogs and carpet with this wonderful product. Even though I am located over 30 miles from Creative Carpet's showroom, I would definitely use them again! Thank you Creative Carpet!!!Dana Dzija
My husband and I are extremely pleased with every aspect of this company. The sales staff, the guarantees, and the overall professionalism is top notch.Bob & Julie Malis
This business bends over backward to accommodate your needs. So professional, hard-working, and respectful of your home. Prompt, great communication, nearly chemical-free cleaning - AND, affordable! I'm gonna get at least 5 more years out of this carpet!! And this carpet is more than 10 years old!!Mary B
The entire experience from when my husband and I first walked through the doors to the showroom was incredible. Michelle Cress was extremely knowledgeable and helpful. She knew exactly what we needed for the rooms we were redoing. The gentleman who came to complete the installation was wonderful. They cleaned up after themselves when through, and most importantly, they did a phenomenal job. I would highly recommend Creative Carpet and Flooring since we will use their services again when the time comes.Anita – Monee
I was referred to Creative Carpet by my son James to have new flooring installed. Steve was my salesperson, and he made things flow so smoothly from the flooring selection to the day of installation. There were some shipment delays, but Steve kept me up to date on everything that was happening. I really appreciate him making things as uncomplicated and stress-free as possible. The professionalism and customer service of the staff is superior. And I love my new flooring.Barbara – Chicago
Absolutely great. Installers super in all ways!Arlene – Tinley Park Il
I am so pleased with how my kitchen floor turned out. From the service rep, Steve to the guy that delivered my floor ( sorry I didn’t get a name for him) to the installer Clinton all of you made it go so smooth thank youPat – Orland Park
Outstanding experience from start to finish. No pressure sales (Steve), on-time delivery and install, and flawless installation. We are repeat customers, and we will continue to shop here.Bill – Tinley Park
We purchased our dream home, but it desperately needed some new flooring. I stopped by the Creative Carpet location to discuss flooring options that would be most suitable for our lifestyle and durable enough to withstand our three dogs. Steve was very informative about the different flooring products and explained which products would wear best with pets. I was pleasantly surprised at the affordable price. Install was scheduled on a day that was convenient for me. The crew arrived, on time, and worked meticulously to install flooring throughout 7 rooms in our home. We couldn’t be happier with the final product. Thank you, Steve, for helping us make our dream home even better!Anna – Monee
Autumn was great she knows her stuff sale and install went well great company thanksRichard – Merrillville
I had a great experience working with Creative. Dana did a great job keeping me informed with my order and the installation of my new runner. The installers were professional and efficient.Kerry – Valparaiso
So happy with the service from the moment we walked in the door. Cody was great to work with and the installers couldn’t have been better.Deb – Tinley Park
Thank you very much
Deb & Jay Larson
Had a great experience, from meeting Brian, to install. All employees are very professional.Patrick – Mokena
We were shopping for carpet and replied a lot on online reviews. After really getting nowhere with several local carpet shops, we tried Creative carpet &Flooring. We went to the Highland store and met Steven Williams. He made picking out carpet and padding very painless. He also assured us that they have Quality installers that we would be very happy with. Well, the job was done today, 3 of the nicest guys did a beautiful job as promised by Steve.Phil – Crown Point
It took me about 2 years to find something that I liked. We are just thrilled so I believe my patience paid off! Thank you so much!Michelle – Homer Glen
Salesman: Steve WilliamsDiane – Highland
Very competent, knows his area of expertise. Prompt in meeting appointments, direct and detailed in checking estimates before confirming details to customers. Has a sense of humor as well, which is refreshing.
Steve Williams, Sales Flooring Consultant, is very competent, knows his area of expertise. Prompt in meeting appointments, direct and detailed in checking estimates before confirming details to customers. Has a sense of humor as well, which is refreshing.Diane Pilibosian
I am writing this long overdue review for my experience with Steve at Creative Carpeting.Mary – Griffith
My mother and I have had Steve on two different occasions for flooring. Both times were great! Steve helped us through the complete process from start to finish.
He was wonderful in helping us select our carpet and staying within our budget. He is also very knowledgeable with the Insurance companies as our basement carpet was replaced because of a water heater breaking. A year later, he helped us replace the carpeting in our living room and bedrooms. He was so patient with us as our scheduling was complicated with many family health issues. Always called to see how we were and were we ready to schedule. I would and have referred him to other family and friends.
Again thank you, Steve, for ALL your HELP and Patience!!!!
Great communication, fair price, and beautiful floors. Pictures are worth a thousand words, ours are positive.Wendelin Nugent
Steve was great to work with. He was punctual, gave me great suggestions and the final product was beautiful! I would definitely buy carpet from him again!Laura Stevensonlouis
A true family business that cares! A very professional company: Great communication throughout my experience, knowledgeable staff, and best the final product turned out great!Josh Deboer
We love working with Creative Carpet & Flooring on our projects. Not only is their staff knowledge but their work is top notch. We use them for many of our home theater and basement projects.Kole Digital
Installation crew arrived on time and did their job quickly and efficiently. Cleanup was great. Pool table had to be moved and it was no problem.Terry Connelly
From the beginning Michelle worked very hard to help us find quality carpet and flooring within our budget. When the number came in a little high, she had great suggestions on other great products. She spent a great deal of time with us and was very patient. The measuring process and installation process were coordinated very well and went off without a hitch. Very professional staff. Our place looks beautiful.Nancy Frankovich
Great service! Very professional and awesome prices! We will definitely be using creative carpet for our future jobs. Thank you Brian for your extraordinary customer service.Alma Pinal
This is "The Place". After a year of looking at all the angles, squares, pros, "cons", etc!! Michelle is very helpful and patient Representative. The installation crew were Top Notch!Steve Roseland