Absolutely in love with our carpeting!!! This is the second time we've gone with creative; they were fantastic once again! We recommend Creative to anyone looking to get carpet or hardwood flooring done. Our only mishap was when my neighborhood lost power, and we had to reschedule installation. Definitely, not their fault, and they were wonderful about working with our schedules.Jasmine Liubakka – Hobart
Customer Reviews
What People Around Mokena, IL and Highland, IN
are Saying About Creative Carpet & Flooring.
Awesome from the day I met Dana in the store. Great service, so patient and helpful in understanding the difference in the carpet. The service from carpenters. Pleasant focus, great job in and out. It didn’t take up my whole day.Arlette Brooks – Merrillville
We recently had three bedrooms, a family room, a hallway, and two sets of stairs newly carpeted by Creative Carpet & Flooring. We were very impressed with the professionalism, friendliness, and great job done by the store representative, Autumn, to our installers, Oscar and his crew. Old carpets were removed, all furniture was moved and then put back, and the new carpets were installed in just one day. We are thrilled with our new carpet, and we would definitely recommend Creative Carpet!Antoinette Delaurentis – Lansing
Very nice people! Dana is very helpful and thoughtful. The installers were great and thorough. Would recommend.Cindy Grimsley – St John
We had such a wonderful experience with Autumn that we decided to update our 1980s cracked ceramic floors with 2023 vinyl flooring. Clinton worked his magic, and voila. The project was done perfectly.Diana Gilbert – Munster
Awesome experience. Fast, thorough, and very professional. Highly recommend Creative Carpet & Flooring!Joseph Malone – New Lenox
Great customer service. Dana was wonderful to work with. The floor looks great. Installation went smoothly and was actually done earlier than expected.Mary Paterik – Highland
From the moment we walked into Creative Carpet & Flooring, the staff was phenomenal. We wanted to get tiles in our laundry room and have some old tiles removed. They gave us some samples to choose from and helped us completely along the way. Dana came out to measure and give us an estimate and some ideas for the transition. Mark was a pleasure to deal with, and he was very flexible in scheduling the drop off of the material and the installation date! The whole process was painless. Their prices were very fair, and the work was flawless. I couldn’t be happier with the new floor; it completely transformed our laundry room. The installer, Clint, was extremely thorough and took his time. I will be recommending Creative Carpet & Flooring to everybody. They will be used in the future absolutely!!! Thank you again! 5 stars all the way!Mark Toth – Schererville
This is my second time using Creative Carpet & Flooring, and they did a great job like the first time. From the time I went in to discuss getting carpet installed took less than two weeks. Everyone was really nice and kept me informed all the way through. I highly recommend them!Dave Hartke – Monee
Five stars! Everything went smoothly with Creative Carpet & Flooring, from working with Brian Berson in sales to understanding the warranties and expert installation of our stair flooring. I love our new carpet!Carol Shimkus – Homer Glen
Outstanding job by everyone involved. Installer’s great, Dana Krizmanic great, love the product.Leonard Muiser – Merrillville
Michelle Chapman was very helpful to us in picking out our carpeting and scheduling the installation. The installers were spot on; from their arrival to finishing the job, they were all professional, and their workmanship was outstanding. Everything was perfectly clean when they left. Kudos to them.Dorothy Snell – Frankfort
We recently hired Creative Carpet to install a new hardwood floor in our family room and refinish two other rooms. Our salesperson, John, was great. He explained the process and followed up to make sure we were satisfied. Jose and his team were excellent and efficient. From room prep to assisting with finish choices, they were awesome. We could not be happier with the final result!Bob Johnson – Frankfort
Simply the best place for any and all floor coverings! If you are looking for new flooring for existing or new construction, look no further. Creative Carpet & Flooring is your one-stop for everything. We had Dana as our consultant. She was knowledgeable, professional, and simply the best. The installers were top notch too. The job went flawlessly!! Highly recommend!!Jeff Harbrecht – Demotte
I've been using Creative since 2001 for a lot of rooms in my home. They are top-notch. Oscar and his son Ivan were my carpet installers as of October 2022. Also, the sales rep, Michelle Chapman, is the one you'll want to see. Not only is she very knowledgeable about flooring, but she is also a sweetheart to deal with. Gary, their measure rep, has been in the business since Jesus lost his slipper and knows his stuff. He has been setting up my jobs since 2001, when I bought the home. Don't hesitate to use them for your flooring!!! Edgar was my LTV installer. He did a phenomenal job. Super important as he did the entire first floor in all of the same LTV. Don't hesitate to use Creative Carpet for all your floors!!!James Lurgio – Frankfort
I started with Dana at the store, who was friendly, knowledgeable, and always available for questions. The installers were friendly, polite, and very hard-working protectionists at their craft. We would definitely recommend Creative Carpet & Flooring.Diane Lavery – Dyer
I want to say thanks to Mark Jr. for his help with our kitchen floor. I liked the texted appointment reminders and updates about arrival times for installers. The installers were courteous and cleaned up after themselves! You are the best!Margaret Cooper – Frankfort
I did several months of extensive research and got a few quotes before choosing Creative Carpet & Flooring based on their reputation and great reviews. The two "marketing" letters I received with the scratch-off card and lifesavers were very funny and were a nice touch, too. We are very pleased with the entire experience working with Creative Carpet & Flooring, from the initial visit to the Highland showroom, sales rep Autumn Sibo, the delivery of 83 boxes of flooring and other materials, and the installers (Scott, Keith, and his assistant). The project was huge - replaced carpeting with LVP and hardwood in four bedrooms, an office, and a long hallway. We love the look of the new floors and how they have transformed the space. The installers were very respectful of my home and furniture. They worked nicely together as a team and finished a day earlier than anticipated. Five stars well deserved. I would recommend Creative Carpet & Flooring to others without hesitation.Taronda Reed – South Holland
I am Jerry Marquardt, the son of my father, Robert. My father, Robert, had Creative Carpet & Flooring install our bathroom flooring, and I must say it was a great experience. Michelle, our salesperson, was very knowledgeable, and my being in the tile installation business for over 19 years, our installer Clinton was very professional, and the installation was outstanding. I, therefore, give Creative Carpet & Flooring a full five stars rating based on quality, experience, and integrity. I recommend Creative Carpet & Flooring to all my friends, family, and followers.Robert Marquardt – Oak Forest
So nice working with Creative Carpet. Friendly and helpful staff from sales to installation, with attention to detail and follow-up. I love the new carpet.Herbert Good – Highland
Hooray, Creative Flooring did a great job installing our flooring. We could not have done it without Autumn Sibo. Since we had yet to determine exactly what we wanted, she spent many hours and days selecting flooring options that we would be satisfied with. She gave us details, pros and cons, which helped us to make decisions. The end result - we are very happy with our installation. Sending a special thanks to Oscar and Armando, who were courteous, professional, and accommodating. They made sure to vacuum and take the debris with them. They are a great team together.Maria Sears – Dyer
I have used Creative Carpet for over 20 years and am happy from the moment I walk into the showroom until the carpet is installed. The sales staff is knowledgeable & friendly. The installers are timely, efficient, and clean! What more can you ask? Thank you, Mark!!!Eileen Greenawalt – Frankfort
Our office, Jennifer L Carr, CPA, was moving and made a last-minute decision to recarpet the second floor and stairway at our new location. Brian at the Mokena showroom was very helpful with matching the carpeting on the main floor. Everyone worked with us to quickly get measurements, place the order and install the carpet in time for our move. Appreciate the great service from a fellow Mokena business!Jennifer Carr – Mokena
We are so happy with our floors! We have already had heavy-duty running by our kids on them and spills, and it is amazing with water how there is no damage. The workers that did the installation were very friendly, and their attention to detail was amazing, especially with the trim work. And the installation was completed way before the estimated end day would be.Paul And Natalie Reed – Mokena
I had never been treated like I was the most important customer to a company until I walked into Creative Carpeting & Flooring. As soon as I met Autumn, I knew I was in good hands. I was also lucky to meet Steve. Between the both of them, to answer all of my questions, I felt like family. I told Autumn my needs and wants, and she showed me what carpeting would fit best with those needs. She gave me many samples to see what colors I liked and the feel of my carpeting. I picked up my carpeting and picked out the color Zink. It was more beautiful than I ever thought it would be. I also spoke to a nice lady named Dana. She was so helpful and kind; I felt like we were friends. If there's a company that anyone needs to go with for their flooring needs, it's this company. All my doubts and concerns were met with compassion, care, professionalism, and friendliness. The carpet installers were above and beyond amazing. They were kind and professional and laid my carpet quickly, and my house now looks brand-new because of them. I'm a customer for life now!Jenny Elman – Michigan City
From start to finish, Creative Carpet was wonderful to work with. They did a superb job installing luxury vinyl plank flooring on my entire first floor and stairs going up. Everyone was professional and cared about the job they were doing. The end result looks like it belongs in a million-dollar home and no more stress about my dogs and carpet with this wonderful product. Even though I am located over 30 miles from Creative Carpet's showroom, I would definitely use them again! Thank you, Creative Carpet!!!Dana Dzija – Warrenville
My husband and I are extremely pleased with every aspect of this company. The sales staff, the guarantees, and the overall professionalism are top-notch.Bob And Julie Malis – Orland Park