Customer Reviews

What People Around Mokena, IL and Highland, IN
are Saying About Creative Carpet & Flooring.

The entire experience from when my husband and I first walked through the doors to the showroom was incredible. Michelle Cress was extremely knowledgeable and helpful. She knew exactly what we needed for the rooms we were redoing. The gentleman who came to complete the installation was wonderful. They cleaned up after themselves when through, and most importantly, they did a phenomenal job. I would highly recommend Creative Carpet and Flooring since we will use their services again when the time comes.
Anita – Monee
I was referred to Creative Carpet by my son James to have new flooring installed. Steve was my salesperson, and he made things flow so smoothly from the flooring selection to the day of installation. There were some shipment delays, but Steve kept me up to date on everything that was happening. I really appreciate him making things as uncomplicated and stress-free as possible. The professionalism and customer service of the staff is superior. And I love my new flooring.
Barbara – Chicago
Absolutely great. Installers super in all ways!
Arlene – Tinley Park Il
I am so pleased with how my kitchen floor turned out. From the service rep, Steve to the guy that delivered my floor ( sorry I didn’t get a name for him) to the installer Clinton all of you made it go so smooth thank you
Pat – Orland Park
Outstanding experience from start to finish. No pressure sales (Steve), on-time delivery and install, and flawless installation. We are repeat customers, and we will continue to shop here.
Bill – Tinley Park
We purchased our dream home, but it desperately needed some new flooring. I stopped by the Creative Carpet location to discuss flooring options that would be most suitable for our lifestyle and durable enough to withstand our three dogs. Steve was very informative about the different flooring products and explained which products would wear best with pets. I was pleasantly surprised at the affordable price. Install was scheduled on a day that was convenient for me. The crew arrived, on time, and worked meticulously to install flooring throughout 7 rooms in our home. We couldn’t be happier with the final product. Thank you, Steve, for helping us make our dream home even better!
Anna – Monee
Autumn was great she knows her stuff sale and install went well great company thanks
Richard – Merrillville
I had a great experience working with Creative. Dana did a great job keeping me informed with my order and the installation of my new runner. The installers were professional and efficient.
Kerry – Valparaiso
So happy with the service from the moment we walked in the door. Cody was great to work with and the installers couldn’t have been better.
Thank you very much
Deb & Jay Larson

Deb – Tinley Park
Had a great experience, from meeting Brian, to install. All employees are very professional.
Patrick – Mokena
We were shopping for carpet and replied a lot on online reviews. After really getting nowhere with several local carpet shops, we tried Creative carpet &Flooring. We went to the Highland store and met Steven Williams. He made picking out carpet and padding very painless. He also assured us that they have Quality installers that we would be very happy with. Well, the job was done today, 3 of the nicest guys did a beautiful job as promised by Steve.
Highly Recommended!

Phil – Crown Point
It took me about 2 years to find something that I liked. We are just thrilled so I believe my patience paid off! Thank you so much!
Michelle – Homer Glen
Salesman: Steve Williams
Very competent, knows his area of expertise. Prompt in meeting appointments, direct and detailed in checking estimates before confirming details to customers. Has a sense of humor as well, which is refreshing.

Diane – Highland
Steve Williams, Sales Flooring Consultant,  is very competent, knows his area of expertise. Prompt in meeting appointments, direct and detailed in checking estimates before confirming details to customers. Has a sense of humor as well, which is refreshing.
Diane Pilibosian
I am writing this long overdue review for my experience with Steve at Creative Carpeting.
My mother and I have had Steve on two different occasions for flooring. Both times were great! Steve helped us through the complete process from start to finish.
He was wonderful in helping us select our carpet and staying within our budget. He is also very knowledgeable with the Insurance companies as our basement carpet was replaced because of a water heater breaking. A year later, he helped us replace the carpeting in our living room and bedrooms. He was so patient with us as our scheduling was complicated with many family health issues. Always called to see how we were and were we ready to schedule. I would and have referred him to other family and friends.
Again thank you, Steve, for ALL your HELP and Patience!!!!
Mary – Griffith
Great communication, fair price, and beautiful floors. Pictures are worth a thousand words, ours are positive.
Wendelin Nugent
Steve was great to work with. He was punctual, gave me great suggestions and the final product was beautiful! I would definitely buy carpet from him again!
Laura Stevensonlouis
A true family business that cares! A very professional company: Great communication throughout my experience, knowledgeable staff, and best the final product turned out great!
Josh Deboer
We love working with Creative Carpet & Flooring on our projects. Not only is their staff knowledge but their work is top notch. We use them for many of our home theater and basement projects.
Kole Digital
Installation crew arrived on time and did their job quickly and efficiently. Cleanup was great. Pool table had to be moved and it was no problem.
Terry Connelly
From the beginning Michelle worked very hard to help us find quality carpet and flooring within our budget. When the number came in a little high, she had great suggestions on other great products. She spent a great deal of time with us and was very patient. The measuring process and installation process were coordinated very well and went off without a hitch. Very professional staff. Our place looks beautiful.
Nancy Frankovich
Great service! Very professional and awesome prices! We will definitely be using creative carpet for our future jobs. Thank you Brian for your extraordinary customer service.
Alma Pinal
This is "The Place". After a year of looking at all the angles, squares, pros, "cons", etc!! Michelle is very helpful and patient Representative. The installation crew were Top Notch!
Steve Roseland