Trying to find a floor covering dealer by hunting through the yellow pages or the internet can be very problematic for two reasons. Firstly, you could wind up with a dishonest dealer. Secondly, it’s almost impossible for the average consumer to keep up with the flooring industry. As a result, it almost impossible to ensure they can make the best floor covering decision.
Instead, find a quality dealer that you trust, a dealer with whom you feel completely comfortable sharing your decorating goals and information. Partner with them and let them help you find the right floor covering. Despite advertising, you may have seen to the contrary, buying and installing floor covering is very complicated. A competent flooring professional will spend countless hours every year studying the market, researching new floor covering technologies, and expanding their education. A knowledgeable, experienced flooring professional will know the right questions to ask and will know how to find the best possible floor covering for your unique situation.
Are you merely looking for “cheap” dealers, or “discount,” “Mega-Depot,” “Bargain Corral” stores? Or do you want competent, experienced, and professional advice from the dealer you work with? Do you want to work with an honest and reputable company? Or are you willing to risk working with the company that offers “cheap” price - knowing that the company might not be in business tomorrow or may not honor their warranties?
The way to learn about a company is to ask specific questions and listen carefully to the answers. Here are five tough questions to ask any dealer before you agree to anything:
And above all, get all of these in writing. This leads to...
Once you’re satisfied that you’re working with an honest, competent professional, invite him into your home and ask for a specific quote in writing. A written quotation assures you that you know precisely what your job will cost—no surprises.
By following these four steps, you’ll gain all the information you need to make an informed, intelligent decision. If you want “cheap” price quotes that may not be reliable, many companies in the phone book or on the internet can help you. But if you want competent advice from an honest floor covering professional, then I invite you to call me or one of my very knowledgeable flooring consultants. I’ll be happy to answer your questions without cost or obligation of any kind. Visit our carpet store in Mokena, Illinois or Highland, Indiana today!
Mark Jr. started installing carpet as a youngster in order to prepare him to carry on the Creative Carpet legacy that his father built. Transferring from installations to sales in 2008, he now oversees the retail and commercial side of Creative Carpet and Flooring. His time is spent building systems, scanning blueprints, conference calls and being late for almost everything – unless it involves his clients. Committed to the integrity of the store and the happiness of his clients he is an example of how all companies should be run. He has 2 very cute daughters and 3 very cute sons.