Thinking about investing in new flooring? I encourage you to follow these four steps for finding a carpet store near Mokena, Illinois or Highland, Indiana:

Commit to finding a quality flooring store –

Trying to find a floor covering dealer by hunting through the yellow pages or the internet can be very problematic for two reasons. Firstly, you could wind up with a dishonest dealer. Secondly, it’s almost impossible for the average consumer to keep up with the flooring industry. As a result, it almost impossible to ensure they can make the best floor covering decision.

Instead, find a quality dealer that you trust, a dealer with whom you feel completely comfortable sharing your decorating goals and information.  Partner with them and let them help you find the right floor covering.  Despite advertising, you may have seen to the contrary, buying and installing floor covering is very complicated.  A competent flooring professional will spend countless hours every year studying the market, researching new floor covering technologies, and expanding their education. A knowledgeable, experienced flooring professional will know the right questions to ask and will know how to find the best possible floor covering for your unique situation.

List your objectives –

Are you merely looking for “cheap” dealers, or “discount,” “Mega-Depot,” “Bargain Corral” stores? Or do you want competent, experienced, and professional advice from the dealer you work with? Do you want to work with an honest and reputable company? Or are you willing to risk working with the company that offers “cheap” price - knowing that the company might not be in business tomorrow or may not honor their warranties?

Ask questions –

The way to learn about a company is to ask specific questions and listen carefully to the answers.  Here are five tough questions to ask any dealer before you agree to anything:

1. Do you offer a No Regrets guarantee? If I’m not happy with the flooring, will you replace it free in the first 30 days?
2. Do you have a lifetime warranty on all your installations?
3. Are your installers insured, and can I see their references?
4. Do you offer “Stain Proof” carpet? (Remember: there are no warranties that guarantee carpets to be “stain-proof.”  If the dealer says yes, they are either incompetent or dishonest.  Find another dealer.)
5. Can I see a list of references? (This is probably the most crucial question. References are simply the ONLY way you can tell ahead of time if you are working with an honest, competent dealer.  If they balk or refuse, find another dealer.)

And above all, get all of these in writing. This leads to...

Invite them into your home for an exact quotation in writing –

Once you’re satisfied that you’re working with an honest, competent professional, invite him into your home and ask for a specific quote in writing.  A written quotation assures you that you know precisely what your job will cost—no surprises.

Summary –

By following these four steps, you’ll gain all the information you need to make an informed, intelligent decision.  If you want “cheap” price quotes that may not be reliable, many companies in the phone book or on the internet can help you. But if you want competent advice from an honest floor covering professional, then I invite you to call me or one of my very knowledgeable flooring consultants. I’ll be happy to answer your questions without cost or obligation of any kind. Visit our carpet store in Mokena, Illinois or Highland, Indiana today!